This Privacy Policy describes how Pastoral collects, uses, and shares information about you when you visit our website, make a purchase, or otherwise interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information you provide directly to us, including:

•        Name, email address, and password when you create an account

•        Billing and shipping address, phone number, and payment information when you place an order

•        Size preferences, style preferences, and wish list items you save

•        Communications you send us, such as customer support inquiries or reviews

We also collect information automatically when you use our services:

•        Log data such as IP address, browser type, pages visited, and time spent on those pages

•        Device information, including device type, operating system, and unique device identifiers

•        Cookie and tracking technology data to remember your preferences and shopping cart contents

2. How We Use Your Information

We use the information we collect to:

•        Process and fulfil your orders, including sending confirmations, invoices, and shipping updates

•        Create and manage your account

•        Send promotional communications, such as new arrivals and sales, if you have opted in

•        Personalise your shopping experience and provide product recommendations

•        Improve our website, products, and services

•        Comply with legal obligations and enforce our terms of service

•        Detect, investigate, and prevent fraudulent or unauthorised activity

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

•        Service providers: Third-party companies that help us operate our business, including payment processors, shipping carriers, and email service providers. These parties are contractually obligated to protect your data.

•        Legal authorities: When required by law, court order, or to protect the rights and safety of our customers and business.

•        Business transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, analyse site traffic, and serve targeted advertisements. You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website, such as your shopping cart.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely delete or anonymise it.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

•        Access: Request a copy of the personal information we hold about you.

•        Correction: Request that we correct inaccurate or incomplete information.

•        Deletion: Request that we delete your personal information, subject to certain legal obligations.

•        Opt-out of marketing: Unsubscribe from promotional emails at any time by clicking the unsubscribe link in any email.

•        Data portability: Request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at pastoraldesign.com@gmail.com.

7. Security

We implement commercially reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Payment information is encrypted using SSL technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the top of this page and, where appropriate, notify you by email or a prominent notice on our website. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Pastoral

Mid north Coast, NSW, Australia

pastoraldesign.com@gmail.com